Latha Dlf

Us Auto Sales - Car Review

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I heard a beeping sound in the car why is it off
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Anonymous

Disappointment

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I have been trying to get assistance with deferred payment due to me losing my job i sent the correct papers and the stated it wasnt enough i have lost 2 jobs cause the shut the car down i been going through this for weeks dont know who to contact cant get corporare number im afraid im going to loose my place where myself and kids reside i have been looking for a lawyer us auto customer service is not professional i need help my name is Terrevia Dozier contact number 404-822-****
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Reason of review:
Poor customer service
Anonymous

I'm paying off a lemon

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I've been having car issues 2 months after purchasing it in 2015 all the way up to today my car has been breaking every 6 months since purchasing it I'm still paying off the November repairs it was towed to them 8 days ago and now it broke down again on 285 I have been avoided and abandoned by US Autos
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Reason of review:
Bad quality
Anonymous

Never buy from these thiefs

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My vehicle is paid in full and they refuse to send my title
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Reason of review:
Order processing issue
Majesty Bpx

Us Auto Sales - 2011 Chevrolet Aveo Car Review

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I bought a 2011 Chevy Aveo in September 2016. On the 3rd day my check engine light came on and the parking brake failed. I also discovered the car had no seatbelts in the back seat. I was 7 months pregnant at the time. Since then all 4 tires have popped and then it started leaking gas. I hit a tune up and oil change and the cylinders are still misfiring. I can't even drive the car but they want the car note every 2 weeks. I haven't been able to get to work. I called to return the car but they said I can't for 2 years. So now I have to figure out how to trade it in. I've put almost $800 into the car since Ivr had it.
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Reason of review:
Bad quality
Anonymous

Us Auto Sales - Car Review

DON'T EVER BUY A CAR FROM HERE STAY AWAY!!!! I've read a ton of reviews not just from here but from multiple websites and hmmmm we consumers seem to have the same complaints over and over.

Customer service sucks for one and they sell you a car that puts you soooooo *** upside down that you can never get a trade or refinance. I have been paying $415 a month on my car since 04/2014 and these MFs will shut your car off if you're past *** 4 days late (their grace period) I mean really now!

sold me a car not even worth $9,000 at the time and yet so far I've paid nearly $15,000 and have yet 2 years of $415 a month payments REALLY!!!!! You all are a bunch of crooks and should be sued!

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Reason of review:
Problems with payment
Anonymous

Short Review on April&nbs-04:00;06,&nbs-04:00;2017

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Run!!!! Warning, do not buy cars from here... They don't take the time to fix, the cars they purchase.. All they sell is junk cars for high prices.. Complete Scam Artist... If you want a good business,, you must sell good cars... we as consumers are searching for this,,, it's not how much it cost, it's the quality... my car has been in the shop, since I purchased it.. I can't even enjoy it..
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Reason of review:
Damaged or defective
Anonymous
map-marker Lawrenceville, Georgia

Scammers!!!!!

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I've been doing business with this horrible company for years!!! I have nothing but a negative experience. My first vehicle with US Auto was a defective starter. I took the car in several times to service with the same issue and they claimed they could not find anything wrong. The final draw was when my car would not start for 20 minutes... Finally the car started, and I went directly to the service department, turned the car off and turned it back on the engine blew! They traded me in another car with a higher payment. US Auto claims that they have a 22 point inspection on all of their cars. 30 days after I obtained the vehicle the brakes began to fail and the tires were bad. Costing me 1,000 + in repairs on a vehicle that I just purchased! They do not disclose they put a GPS and engine disable kits on all of the cars until closing! These people will put you in a upside down loan making it impossible to trade the car in with them or any where else. STAY AWAY from US AUTO sales, or get ripped off!!!!!!!
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Loss:
$15000
Cons:
  • This company
Reason of review:
Bad quality
1 comment
Guest

You say you have that you have been doing business with them for years. If they are so Bad Why do you Keep going back ??

Anonymous

Us Auto Sales - Car Repair Review

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Purchased a Chrysler sybring 2 months later Transmission goes out me , they offered to fix it but I'd have to pay 100$ deductible which is cool but it's taken them 2 weeks just for this 1 job . Still haven't got my car back they didn't issue me a loaner or help get me a rental service is terrible I will not recommend anyone to purchase a vehicle from any US autos location. I've heard plenty more similar complaints BAD BUSINESS !!!!!
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Reason of review:
Order processing issue
Anonymous

Car Down Payment Review

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I let them do my taxes and used part of it car down payment. Now they have the IRS check and are giving me the run-around about giving me the rest of my money. I would recommend to anyone do not let them do your taxes for down payment. When the cars that I have paid off I will not be doing business with them ever again.
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Reason of review:
Problems with payment
Anonymous
map-marker Atlanta, Georgia

NEVER BUY FROM THEM

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I PURCHASED A CAR FROM THE UNION CITY IN OCTOBER 2015. MY PAYMENTS WERE SET UP ON MY PAYDAY AND NOW THESE PEOPLE TELL ME THAT MY PAYMENTS WEREN'T AND IF I SET IT UP FOR THOSE DATE THERE WOULD BE AN INCREASE IN MY PAYMENT HOW DOES MY PAYMENT CHANGE WHEN I'M AMOUNT FINANCED HASN'T CHANGED!

THEY THEN SHUT THE CAR OFF AND HAVE BEEN CALLING MY PHONE LIKE I'M WRONG.

THEY SELL OVER PRICED CARS JUST TO STICK PEOPLE WITH DEBT! I AM FILING A COMPLAINT WITHE THE BETTER BUSINESS BUREAU THIS BUSINESS NEEDS TO BE SHUT DOWN THEY ARE HORRIBLE!

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Reason of review:
Bad quality
1 comment
Guest

I hate this place they over charging people n don't like work with u at all supervisor so hard to get in contact with u

Anonymous

Us Auto Sales - 2015 Ford Focus Car Review

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The absolute worst customer service and absolutely no reasonsing of taking ownership when the company itself is at fault. 2015 Ford Focus with less than 30k literally broke down smoking, over heating after 48hrs of purchase. Marrietta store manager refused loaner car, and company literally repossessed vehicle after 1st pickup payment arrangement not met due to lost wages from new vehicle purchase repairs. This is a nightmare var pirchase experience. DO NOT DO BUSINESS WITH THIS ORGANIZATION. YOU'D BE BETTER OFF ON PUBLIC TRANSPORTATION. I LITERALLY BOUGHT UNWANTED DRAMA!
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Reason of review:
Bad quality
Anonymous

Us Auto Sales - Customer Care Review

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I can't even explain the rage I felt when I woke up and my car was turned off by USA, I paid my car note and was 19 dollars short only because she couldn't apply the rest on a visa gift card I had 2017 and your not equipped to process a VISA GIFT CARD! I told the lady I would pay the next day, well life happens. I received a phone call from my child that he was getting ready to be assaulted and just wanted to let me know to try to get to him so needless to say my mind wasn't on a small $19.00 remaining balance that I tried to pay but poor customer service could not provide competent worker to apply the payment I woke up the next morning to get ready to take my kids to school and go to work and couldn't start the car, it's freezing cold outside. I would have appreciated a CURTESY CALL before this happened. They are the most INCOMPETENT people, CROOKS, LIARS. THIS WAS THE WORST EXPERIENCE IN THE WORLD IN PURCHASING A CAR. MY CAR HAS ISSUES WITH IT, I ASKED FORA CAR FAX FOR THE CAR IT WAS SAID I MUST OBTAIN THAT ON MY OWN I FOUND OUT THE CAR WAS IN AN ACCIDENT AFTER THE PURCHASE WAS COMPLETE. PLEASE IF YOUR IN A SITUATION LIKE I WAS IN DESPERATE NEED OF A CAR AND TRYING TO PROVIDE A CAR FOR YOUR FAMILY AND HAVE CREDIT ISSUES PLEASE, PLEASE,PLEASE DONT EVER BUY A CAR FROM HERE. YOU WILL REGRET IT !!!!!!BIG TIME. ITS SO MUCH MORE I COULD SAY ABOUT THIS PLACE IF YOU HAVE CREDIT ISSUES AND HAVE TO GO TO A PLACE LIKE THIS BECAUSE THEY PREY ON CUSTOMERS LIKE US WITH CREDIT ISSUES GO TO JUST RIGHT AUTO IN DULUTH GA, I HAD A GREAT EXPERIENCE AND A BEAUTIFUL TRUCK THAT I PAID OFF. THIS DEALERSHIP SHOULD BE SHUT DOWN AND IM REPORTING THEM TO THE BBB ASAP! $19.00 no curtesy call to the customer and car was shut off in the dead freezing cold of winter WOW!!!!!!!!!!!!!! DON'T BE FOOLED LUSTEN TO CUSTOMER THAT HAVE COMPLAINTS WE TOOK THE TIME TI INFORM YOU OF THE NIGHTMARE YOUR ABOUT TO PLACE YOURSELF IN FOR AT LEAST THE NEXT FEW YEARS. DO NOT BE TRICKED. GARBAGE DEALERSHIP " WE ALL CANT BE WRONG" Oh BE are of the those are customers who's car got repo. BE UP ON THEIR BULL TALK. My hopes is customers with bad experiences continue to expose your company, if all that comes out of this is a revamp of your treatment and HONESTY to CUSTOMERS who has given you their trust and business gets better then thus platform and time each customer took was not in vain. Sum it all up GO ELSE WHERE AND GET GOOD SERVICE, MERCHANDISE, and most importantly the TRUTH in your PURCHASE.
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Reason of review:
Poor customer service
Anonymous

Horrible experience

I bought the car in Dec 2014 after having a car accident. They saw my pay stubs and knew my income.

My credit was coming up so I got approved. The car they brought me was smaller, the guy who helped me in the Macon dealership pretended to be concerned but I know the bait and switch. The amazing thing was they did not tell my about the Kill switch in the car until signing, very disingenous. These type of people make it bad for good care dealers.

The reps on the phone are always great. I know U.S Auto Sales will not be around long.

You cannot deal in deceit and last. I would not recommend anyone getting a car from them!

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Reason of review:
Bad quality
Anonymous

Us Auto Sales - Car Review

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I BOUGHT A CAR FROM US AUTO 16 months ago. WHEN I FIRST BOUGHT IT ...

IT HAD PROBLEMS. THEY PUT ME IN A VAN THAT WAS ABOUT TO BREAK DOWN AND KEPT MY CAR FOR 2 WEEKS. IT STILL HAD THE PROBLEM OFF AND ON BUT I WAS GIVING THEM $400 A MONTH AND THEY PUT ME IN A PIECE OF *** (RENTAL)AGAIN IF THEY HAD TO FIX IT. A WEEK BEFORE CHRISTMAS MY CAR BROKE DOWN.

THEY SAID IT WAS GONNA BE $500 JUST TOOK LOOK TO SEE WHAT THE PROBLEM WAS. THAT DIDNT INCLUDE LABOR NOR HOW MUCH IT WAS GONNA COST TO FIX IT. THEY DIDNT CARE AT ALL.!! THANK GOD HE GOT ME OUT OF THAT CAR BECAUSE THE CAR WAS ONLY 3,800 BY THE KELLY BLUE BOOK AND THEY WERE CHARGING US $17,000 FOR A 2004!!

RUN WHILE U CAN !EVEN IF U ARE IN DYER NEED OF A CAR. DONT GET SCREWED WITH THEM CAUSE THEY'LL *** BIG TIME.!!!!!

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Reason of review:
Problems with payment
1 comment
Guest

This company sucks costomer servive worst ever this supervisor her name is kaithlene you can tell she is a red neck *** i got a 1 year old son and i wasnt able to pay my car this week due to job change and i ask her to give an acces code till friday to pay cuz i have to drop my son at the daycare every morning she said no you have to pay your car on time no exceptions i just call them to come get the car

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