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Us Auto Sales - Service complaint

Bought a car from them and within 3 months the transmission went bad. They said i had a 3 year warranty and I can get a rental, but when it was time to get one they gave me the run around and said I can’t get one, then told me to use an Uber. WTF! Throw the whole company away!
Product
#1306617
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Us Auto Sales - Warranty

Encourage to by extended services..when time you need it.or their help you get the run around.no answers and rudeness.only had car a year.its in the shop.do not buy car or extended warranty waste of time and money
1.2
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1301894
, you're already paying 3 times but the car is worth bought the car at the end of November and it's only the end of June and I'm sitting in a parking lot and my car is not turning over for the past week it's either my starter my battery or my alternator but tell me why...
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Anonymous
NH

From what I heard from numerous mechanics, the pastime device (which is used to prevent the car from starting when a payment is late) is faulty and causes issues related to th...

#1288688
Car was involved in car accident with uber driver... gap coverage was to pay the difference amount owed on the car.. they then informed me i would be about to get in a new car but lied. I wasn’t approve bc of some late payment basically. Paid all this money to them...
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Anonymous
Anonymous

Smfh ... there is alot of us that this man is getting rich off of and as long as we let him continue to do this he willHe has had my truck for a week now a payment is dueWell ...

1.0
#1285929
This company will shut off your car for being a couple of days late. I purchased a used vehicle from US Auto Sales back in 2017 and always made my payments on time. From day 1, the vehicle had many issues that were not disclosed during the sale. A couple of weeks back,...
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Anonymous
T walker

The passway device they use to disactive the vehicle malfunction on the car I purchased causing my car not to crank!! The car sat at the dealership 4 days before they identifi...

#1283870
Day 4 and still no clue on what’s going on with the car I’m leasing from u s auto!! The car was brought in for repairs and I’m still waiting on a update 13 phone calls later!! I have miss 3 days of work and can not rent or use Uber/lyft because u.s auto says I might...
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I liked
  • Very dishonest company
I didn't like
  • Repair service
  • Worst dealership ever dealt with
#1283257
If I could give 0 stars I would. US AUTO SALES ARE NOT THE PEOPLE TO GO TO. STAY FAR AWAY!!!!!!!! I bought a car from them and had it for 2 months. I had water stored in my trunk after a rainstorm, because they didn't tell me the car had been in a accident. After doing...
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1.0
#1274295
This Company Sucks , This The Worst Dealership I Ever Dealt With In My Whole Entire Life They Have No Type Of Sympathy What So Ever Messing Around With Them You’ll Be Stuck On Side The Road Cause They Wouldn’t Even Send A Signal To The Car So I Could Go Pick Up The...
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Anonymous
Anonymous

"They Didn't Have A Problem Taking My Huge Down Payment "Uhmmmmm no they didn't that's what they do. They also will shut you down the second your payment is late. Compassion i...

1.0
#1264651
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I would not recommend us auto sales to no one

The sale you *** cars that are messed up the dont have loaners want you to pay for a car you dont have it be in the shop 6 weeks and still dont get you a loaner i wish i can just get out this contact
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1256099
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Us Auto Sales - Referring customers

I've been doing marketing for months and have been waiting my referral money from the end of march til last Saturday. I will not be doing anymore marketing for this company because ya'll don't pay me. I already spoke to management and was told brad sent it. Lies
4.0
Details
Diversity of Products or Services
Location
#1255471