Most helpful review

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New Reviewer

Ripped of by Usauto sales

On July the 23 2022 I made 3 payments total of 550$ on the previous month i also paid the same.i was never behind on any payment my payments were biweekly because I'm paid monthly I always make my required payment before the due date .I also specifically requested to...
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ID
#3796149 Review #3796149 is a subjective opinion of poster.
Location
Athens-Clarke County, Georgia
Loss
$250
Preferred solution
Price reduction

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New Reviewer

Paid car note and car won't start

Paid 499 for car note and my car wot start and my next bill is due on the 19th now I'm stuck at work
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ID
#3842536 Review #3842536 is a subjective opinion of poster.
Location
Athens-Clarke County, Georgia
Pros
  • No one has got in touch with me concerning this matter
Loss
$499
Preferred solution
My car to crank up so I can make it off the side of the road

Can never reach anyone for assistance with my payment

I have gotten behind in my payments due to hardship and health condition. I have been trying to reach someone there but am told I am number 43 - 145 and no one ever responds. I need assistance in getting my payment current and staying current but I cant reach anyone to talk with for help. Please I wish to get back on track with my payments if someone can please assist me.
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ID
#3818116 Review #3818116 is a subjective opinion of poster.
Location
Atlanta, Georgia
New Reviewer

I was trying to talk to someone for weeks. They keep turning my car off every two days and I never miss a payment. Already miss some days from work behind this mess

They keep cutting this car off. Im losing money from work behind this. Whats going on? I didnt miss a payment are anything
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ID
#3814137 Review #3814137 is a subjective opinion of poster.
Location
Lake City, South Carolina
Preferred solution
To speak with someone about this car and why they keep cutting it off

Payment

Made my car payment and my car was turned of still by the kill switch had no car for the whole weekend. Sad

User's recommendation: Nope.

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ID
#3810476 Review #3810476 is a subjective opinion of poster.
Location
Orlando, Florida

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New Reviewer

Car was disabled even though my payments were on time

I purchased my car in February my payments were 234$ biweekly. impaid by my job monthly so I made my original payment and then I'd ask customer service when my next payment was do and made that payment also from February until June 23 2022 so my payment wasn't do until...
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ID
#3792801 Review #3792801 is a subjective opinion of poster.
Location
Athens-Clarke County, Georgia
Pros
  • Need my car turned back on
Cons
  • Misapplied payments
Loss
$234
Preferred solution
Price reduction

Make payment

I knew the car was side swiped . But when I went to the dealership to do the recall the. dealership said that there were electrical issues. I brought it to the attention of USAuto sales. Usautosales said you have a warranty you deal with it. My warranty does say electrical but doesn't seem to cover the major issues. They never informed me of this so I think they should pay to fix the electrical.

User's recommendation: Make sure you have all information before you leave the lot.

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ID
#3782566 Review #3782566 is a subjective opinion of poster.
Location
Kingsport, Tennessee

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New Reviewer

Put a lean on car notes

Im not currently drive my car because its in the shop (transmission problem) I would like to put a lean on my vehicle so Im not paying for a car Im not in Thank you Derrick smith
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ID
#3771971 Review #3771971 is a subjective opinion of poster.
Location
Ponte Vedra Beach, Florida
Preferred solution
Exchange vehicle for another one

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New Reviewer

Service complaint

My car is a dump. I just purchased it 3 months ago. I kept taking my car to see what was going on & finally when getting a diagnosis on it a lot was wrong.
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ID
#3764037 Review #3764037 is a subjective opinion of poster.
Location
Columbus, Georgia
Preferred solution
Deliver product or service ordered

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New Reviewer

Payment extension

I couldn't make my whole payment this month if you can help me, so I can keep my car for work. Pleas
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ID
#3731233 Review #3731233 is a subjective opinion of poster.
Location
Tupelo, Mississippi
Preferred solution
I would like for USA TO to help me keep my car for . And ot turn it off.

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New Reviewer

My 2014 ford escape se ecoboost

First of all radio went out 2 weeks of me purchasing this vehicle now its running really bad and i cant reach no one then when i reach someone they gave me a claims number that is 271517 but i have to go to work cant miss a day of work im raising a 12 year old daughter...
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ID
#3692515 Review #3692515 is a subjective opinion of poster.
Location
Sumter, South Carolina
Pros
  • Help you get into a car
Cons
  • Poor customer service repair service
Loss
$1500
Preferred solution
Deliver product or service ordered

Trying to call

Been try to call for days answer bought a car from the a year repair cost 4000$ and warrant don't not cover trying tell them to come get it
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ID
#3688577 Review #3688577 is a subjective opinion of poster.
Location
Charlotte, North Carolina
New Reviewer

Payment

I keep being put on hold as caller #3 and whe I finally get to caller #1 it put me back as caller #3 I dont ever get to talk to anyone even I f I wanted my place to be held I just simply want to pay my bill damn

User's recommendation: I recommend.

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ID
#3660555 Review #3660555 is a subjective opinion of poster.
Location
Savannah, Georgia
Preferred solution
Apology
New Reviewer

Payment extension

My rent got raised I can pay full amount on 6/8/2022. I tried to call but couldn't get anyone. Please help me
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ID
#3638822 Review #3638822 is a subjective opinion of poster.
Location
Statesville, North Carolina
New Reviewer

I have a deal with you guys

My car is still off and I paid and no one is and the office and I couldn't go to work because of this
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ID
#3619421 Review #3619421 is a subjective opinion of poster.
Location
Atlanta, Georgia

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Verified Reviewer
New Reviewer

2015 Ford Taurus Total Loss

My 2015 Ford Taurus has gotten totaled last year sometime in Dec. The insurance company whos responsible for the loss paid out their portion which was about $10,000. However there is still a balance left on my Credit of $4,000; because I have Gap insurance also whom I...
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1 comment
#2183195

Who is the gap insurance through?

ID
#3582209 Review #3582209 is a subjective opinion of poster.
Location
Peachtree Corners, Georgia
Preferred solution
The remainder balance of US Auto Sales removed off of my credit!

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