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1.0

just an update went there to pick up my car after getting the worse loaner car they had on the lot. they gave me the worse car due to prior complaints and reviews that are negative and true.

i went to pick up my car it was dirty inside and out oil from the mechanic and as if they had threw dirt all on the back not the way i gave the car. yes it is white. my gas was lower than when i turned it in. the bumper was not fixed at 100%.

so i take the car back and the so called manager carl such a *** told me he the only manager there. so obviously he does not know what his job entitles he is just happy to say the title. how do you let a car off the lot still damaged be given to the customer. knowing that this was an escalated complaint that should have been fixed weeks ago wen initially brought in and he told me no they cant fix it.

i am beyond livid. i have spoken to many people with respect and patience. now they wanted to waste another few hours of my time and my gas. so yes i went offffffff!!!!!

he tells me stop cursing and i am like you are past the point to tell me what to do. my husband gets out the car and tells him do not speak to her that way. he tried to act like a man and step towards my husband but i know his strength and did not want him arrested for assault. so carl goes in the office and the other 2 guys come out like it was about to be a problem.

i think not lol. i calmed him down and they quietly went in the office. to do what not fix my car but to call the cops. then other employees come out to be nosy and one approaches my husband while he is on the phone and i had to separate him from getting any closer.

yes a employee biggggg employee had nothing to do with it. really we laugh at things like that the funniest part was this man looking worker with high water pants and heels which was totally inappropriate for sales in any office weave down his back thinking he was a pocahontas looking like a drag queen at first i thought she was a man. had a pound of make up on looking like she/he ready for a coffin had the nerve to do gestures and talk *** while walking away key words walking away. i went to the door and let it be know step outside and tell me why you mad boo?

latonia. if that is his real name but of course like the rest he had nothing to say. they thought is was amusing when the cops came and did nothing but stand there and laugh and talk with us. they expected them to arrest us with a gun on my hip like not happening.

now last week i brought my car to get fixed and they told me they dont fix cars on a saturday but after i caused a scene they happen to fix cars on this saturday amusing yet comical. but to add insult to injury carl and his staff that were so ready to try and i do mean try to jump my husband let another customer (white man) curse him out and tell him what to do and what they not about to do and i was standing right there. he not once told him stop cursing at him like he did to me. they addressed his issues and got him out there with in 5 minutes of me talking to the police.

he even walked up to the police and said they are some liars in there dont believe them. we all black i can play the race card the workers being black and this white man came in there upset like me cursing and all like me. they did not call the cops on him and took care of his needs immediately. but they called on cops???????

my husband was given a verbal warning to not enter the lot after today or they can charge him with trespassing. another joke on them. we still had to stay in the lot after the cops left cause they found someone to put clips and clamps on the bumper to fix it since the mechanic missed it. i want to see what will happen to them for approaching my husband in a threatening manor while on the job.

but we will see when i speak to someone in the corporate office. that type of leadership or employee conduct should be addressed. so if your employees are allowed to act like they can attack customers what is the recourse for that, they can call the cops which the white guy said to them i want to speak to a manager or i will be speaking to the cops lol.

i swear the cops understood where i was coming from and i had receipts showing all the times i came up there and the gas receipts and the wasted time and showed him all the phone calls that i have made since i purchased this car. lets see what happens now they probably throw a lock on my car.

Reason of review: Poor customer service.

Monetary Loss: $25000.

Preferred solution: Full refund.

US Auto Sales Pros: Felicia and lisa in service.

US Auto Sales Cons: Poor customer service when you call them, Bad people, Worst dealership ever dealt with, Cars are not reliable, This company.

Location: 2875 University Pkwy, Lawrenceville, GA 30046, USA

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Guest

From reading your review? You are illiterate and your sentences run together.

After a period you should use capital letters? First of all, learn how to write a review before you make yourself look ***. I hate to see women tear other women down. What you were saying made no sense?

Especially about the young lady. I was waiting to hear what she had to do with your situation? Seemed to me NOTHING! She must have made a really good impression for you to notice what she was wearing in the midst of all the chaos?

STOP!!

The madness! After weeding thru all the Ebonics and bad writing skills, seems to me like you guys were trouble makers and you should be charged with trespassing and the cops should have been called!

Guest
reply icon Replying to comment of Guest-1365541

I guess you never wrote while angry. Anyway, say what you want you sound ignorant.

It is my post and I can clearly vent and say what I want. We sound like trouble makers lol. Grow up !!!!! I don't think your day job is being an English Professor.

So stick to what you know. Very educated with a Bachelor's degree. If you didn't like what I stated you could have kept on scrolling. So since you took personal, guess what doesn't phase me.

Ebonics? You sound racist yourself.

Guest
reply icon Replying to comment of Guest-1365541

I understood everything you wrote. Don't listen to her obviously that is a friend or co-worker of hers.

Sue them you did nothing to deserve that treatment. I have a lawyer for you.

Guest
reply icon Replying to comment of Guest-1365541

Your corny af u know what she was saying stop being petty betty.

Guest

The young lady she is speaking of is actually very beautiful and the best asset too the company. I also thought it was impressive to see a woman salesperson walk around in heels and take pride in herself working at a place such as US Auto Sales.

I observed this person behavior on that day, and I was absolutely ridiculous and embarrassing too our race. Why did the police have to be called? Because you and your husband are ignorant? You can tell be reading your review that you are highly uneducated and lack intelligence.

You and your husband had guns and you threatened harm towards that beautiful young lady Latonya that had absolutely nothing to do with your situation. Ms. Keirsa Nimmons. You need a reality check and take that mess back up north so Georgia people are so weak!!??

We don't need your kind here. And how dare you judge another woman when you yourself looked liked a HUGE MAN! You were 6'5 400lbs?? Yeah sounds like to me you were jealous of this Latonya person and obnoxious towards their service team.

Violence gets you no where but jail time!!!

And you and your ghetto husband should be banned from any business! You are both thugs!!

Guest
reply icon Replying to comment of Guest-1365538

Its so much I can say to you mystery peach. But I'll let my attorney respond to you directly.

If that's your real name.

*Weak*

Guest
reply icon Replying to comment of Guest-1378644

That was pure entertainment he wrote. He tried to degrade you.

It is clear he probably slept with her. As a man and he said you look like one why didn't he say anything since he was there? They are trying to rattle your nerves call the lawyer. He sounds like an uneducated monkey.

He clearly was scared. He did like a good little boy should and kept quite. After reading this I would file protective orders on all of the staff.

Your information is in the system and he addressed you by name. I am not from here either but, I can relate to how they act.

Guest

What a shame that is disgusting service I would never use them and I will forward this complaint on social media for more to see. This is an outrage!

Guest
reply icon Replying to comment of Guest-1361945

Thank you so much I am sorry for the late response.

Guest

That is not professional at all. You had a right to be frustrated I am going to share this story with an attorney I know in Atlanta.

Guest
reply icon Replying to comment of Guest-1361902

Hello can you refer me to an attorney I'm having a similar problem myself with this company.

Email polkpeach@***.com

Guest
reply icon Replying to comment of Guest-1361902

Thank you I would really appreciate it.

Guest
reply icon Replying to comment of Guest-1361902

Please have him or him email me. Keirsa.nimmons@***.com. Thank you very much.

Guest
reply icon Replying to comment of Guest-1361902

That is great that you are helping her. I had the same experience with them. They tried to say I was acting irate also, and then another customer came in upset and they said nothing to her cursing and yelling.

Guest

Sue

Guest
reply icon Replying to comment of Guest-1361900

Thank you. Now their employees are posting on my post from months ago.

Guest

If I were you i would consult an attorney a.s.a.p! I wish you the best of luck.

You as a customer didn't deserve that. They tried to gang up on him then they called the police. Then another hostile customer comes in and they treat him with respect.

LAWSUIT AND DISCRIMINATION. FILE A POLICE REPORT ON THEM TO.

Guest
reply icon Replying to comment of Guest-1361786

Thank you for your response I appreciate it.

Guest
reply icon Replying to comment of Guest-1361786

Thank you, I think I will do just that.

Guest

How dare they. I hope they reduce your payments.

Their staff should be under investigation also. Make sure they check the cameras.

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